Reputation

More 5-star reviews. White-hat, automated, on autopilot.

Automated SMS, email, and QR flows after every customer touchpoint. Negative reviews intercepted privately before they hit Google. Most clients triple their monthly review count inside 90 days.

What Google reads from reviews

Six signals that decide whether your stars actually help you rank.

Review count is the obvious lever. The other five matter more, and most businesses fail on at least three.

Recency

A 5-year-old 5-star review weighs almost nothing. Reviews from the last 90 days carry the heaviest ranking weight, and most older profiles have stalled out entirely.

Velocity

Steady cadence (5–15 per month) beats spikes. Spikes look manufactured to Google's spam filters and can trigger a soft suppression of new reviews.

Response rate

Replying to every review, good and bad, signals an actively-run business. 100% response rate is the ceiling Google reads as 'real owner.'

Review text keywords

Customers who naturally mention specific services or neighborhoods give you long-tail ranking signal Google reads as authentic intent, not keyword stuffing.

Star distribution

A perfect 5.0 with 200 reviews looks fake. A 4.7 with realistic distribution converts better, ranks higher, and protects you from review-fraud flags.

Cross-platform presence

Reviews on Google plus Yelp, Facebook, and industry directories signal a real established business, not just a single-platform optimization play.

What's included

Everything you get, step by step

01
Step 1

Automated multi-trigger flows

Request sent after invoice paid, appointment closed, checkout complete, ticket resolved, wired to your existing tools so nothing manual is needed after launch.

  • Triggers wired to your POS, CRM, or booking platform
  • Timing tuned per business type, same-day vs next-week
  • Drip sequence with smart fallback to second channel
Step 1 of 6
Automated multi-trigger flows
Step 1
  • Triggers wired to your POS, CRM, or booking platform
  • Timing tuned per business type, same-day vs next-week
  • Drip sequence with smart fallback to second channel
02
Step 2

Multi-channel delivery

SMS, email, and QR codes at point-of-sale. Customers respond where they're comfortable, and we A/B which channel actually converts for your audience.

  • SMS, email, and QR at point-of-sale or invoice
  • Channel-mix A/B tested per customer segment
  • Compliance with TCPA and CAN-SPAM baked in
Step 2 of 6
Multi-channel delivery
Step 2
  • SMS, email, and QR at point-of-sale or invoice
  • Channel-mix A/B tested per customer segment
  • Compliance with TCPA and CAN-SPAM baked in
03
Step 3

Negative review interception

Unhappy customers route to a private feedback flow first. You get the chance to resolve before they post, and 70% of would-be 1-star reviews never reach Google.

  • Private feedback flow for sub-4-star sentiment
  • Alert sent to you within minutes of negative response
  • Resolution playbook included for common complaints
Step 3 of 6
Negative review interception
Step 3
  • Private feedback flow for sub-4-star sentiment
  • Alert sent to you within minutes of negative response
  • Resolution playbook included for common complaints
04
Step 4

Response templates + auto-reply

Pre-approved reply templates you can send in one tap, or auto-reply rules for positive reviews. 100% response rate without spending an hour a day on it.

  • Template library tuned to your business and tone
  • One-tap reply from your phone or our dashboard
  • Optional auto-reply for 4–5 star reviews
Step 4 of 6
Response templates + auto-reply
Step 4
  • Template library tuned to your business and tone
  • One-tap reply from your phone or our dashboard
  • Optional auto-reply for 4–5 star reviews
05
Step 5

Cross-platform monitoring

Alerts on every new review across Google, Yelp, Facebook, and the industry directories that matter for your category. Nothing slips through.

  • Real-time alerts via Slack, email, or SMS
  • Industry directories monitored alongside Google
  • Weekly digest of competitor review activity
Step 5 of 6
Cross-platform monitoring
Step 5
  • Real-time alerts via Slack, email, or SMS
  • Industry directories monitored alongside Google
  • Weekly digest of competitor review activity
06
Step 6

Sentiment & insight reports

Plain-English monthly report showing what customers actually praise, what they complain about, and what's drifting. Operational insight, not vanity charts.

  • Sentiment trend analysis by service line
  • Top praise themes and recurring complaints surfaced
  • Operational hand-off recommendations included
Step 6 of 6
Sentiment & insight reports
Step 6
  • Sentiment trend analysis by service line
  • Top praise themes and recurring complaints surfaced
  • Operational hand-off recommendations included
Pricing

Everything you need, one clear price.

10/mo cap (Starter) · unlimited (Professional + Dominate).

  • Monthly retainer: Transparent terms with no surprise add-ons.
  • 3× more reviews in 90 days, or month four is free.: We commit to tripling your monthly review count within 90 days of the request flows going live.
  • Real outcomes: 3× monthly review count inside 90 days
Reviews
All-in pricing
Included in all plans
What you walk away with
  • 3× monthly review count inside 90 days
  • Higher average star rating, most clients land 4.7–4.9
  • Faster ranking lift from review recency and velocity signals
  • Negative reviews resolved privately before they hit public profiles
  • 100% response rate across Google, Yelp, Facebook, and industry sites
  • Plain-English monthly sentiment report with operational hand-off
Common questions

Frequently asked.

More 5-star reviews. White-hat. On autopilot.

Automated SMS/email/QR flows after every customer touchpoint. Negative reviews intercepted privately. Most clients triple their monthly review count inside 90 days, or month four is free.